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Jackpot City Casino Review

In 1998, Baytree Interactive Ltd, launched an internet-based gambling platform called JackpotCity. It is a branch of Bayton Ltd, which has a great deal of experience in the industry and runs a variety of other labels, such as Spin Casino, which we assessed previously. JackpotCity is primarily geared toward the online casino market.

With their abundant resources, we anticipate that JackpotCity will be a top-notch casino with a diverse selection of games and attractive incentives.

Despite the long-standing reputation of Jackpot City Casino, SlotWinny.com promises to provide an unbiased and honest assessment of the casino's games and promotions. Our in-house SlotWinny casino expert reviewer's primary objective is to assist readers in discovering the most suitable casinos for their money. Therefore, if the casino's quality fails to meet expectations, it will be highlighted in the review. Let's determine whether Jackpot City Casino qualifies as one of the best possible casinos for readers to invest their money in.

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Authorized by eCOGRA

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Mobile-friendly website

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Live casino games offered

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Over 430 slot games available

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Multiple options for cashing out

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24/7 live chat support available

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Six-level loyalty program with comp points

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Dependable hot/cold notifications that forecast upcoming jackpots

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Welcome package

Kickstart your gaming journey at Jackpot City Casino with a four-part welcome package that rewards you with 100% deposit bonuses.

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Loyalty bonuses

Jackpot City Casino gives its loyal players a boost with bonuses that can be claimed on weekdays and weekends, no matter when you're actively playing.


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No crypto-based transaction options

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The Welcome package caters exclusively to slot players

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Inadequate information on current promotions

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Withdrawal processing time is at least 48 hours

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No phone-based helpdesk for clientele

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A 70x rollover requirement is applicable to the Welcome bonuses

Interface, How to Register

The website has a simple layout with a large, static banner showcasing a neon-lit city. The tabs for game library, mobile apps, promotions, and banking are located above. Important information such as ownership, licensing, and policies are positioned at the bottom of the homepage.

However, before you can enjoy the games, you need to complete the Jackpot City registration process. Although the site's text-heavy online design may put off some players, we love how it makes it simple to find the games you want to play for real money. At the top of the homepage, you'll find a straightforward menu that includes information on promotions, banking options, the Jackpot City Mobile version app, their blog, and more.

The Jackpot City online casino offers a mobile version for players who prefer gaming on the go. Finding customer service and language settings is easy, as they are prominently displayed on the site. Unlike other casinos that hide their customer support page, Jackpot City has made sure that players can easily get in touch with their support team.

Jackpot City also offers a useful feature to help you find jackpot games quickly. By clicking on the flame icon, you can sort the slots by which ones are close to hitting the jackpot. Similarly, snowflake symbols indicate which slot machines have recently paid out a jackpot, while the heart icon allows you to save your favorite games for easy access later. Players no longer need to browse the internet to locate the games they like thanks to these features. To access these features and play the games, you need to complete the Jackpot City casino sign-in process.

Joining Jackpot City online casino is quick and easy.


Click the "register" button to sign up with Jackpot City online casino.


Provide your name, home address, and contact information.


Submit your information and receive an email confirmation with your login details and bonus offer information.


Accurately fill out your information to avoid withdrawal complications.

To safeguard your personal data, Jackpot City employs state-of-the-art SSL-encryption technology. Now that you’re ready, let’s talk about the games available on this site!


Before creating an account on Jackpot City, it's important to understand the available games. While the home page provides a glimpse of the games, a full account is required to view all options.

Our review covers an overview of game categories and some exciting games. The casino lobby at JackpotCity offers an extensive games catalog with over 630 options, including 430+ slots, table games, and niche titles like Pai Gow and Sic Bo. The selection also includes Live Dealer table games for a more realistic experience of Blackjack, Roulette, and Baccarat.

In addition to the classic casino games like slots, roulette, and blackjack, you can also enjoy video poker and scratchcards. This review section will highlight the available games at JackpotCity.


At Jackpot City, you can enjoy over 300 slot machine games in both real money and demo mode. Microgaming's complete range of video slots is available, including popular titles like Thunderstruck, Avalon, and Break the Bank Again.

Thunderstruck II offers the chance to transform reels into wild reels and massive wins with its 243-way-to-win pay mechanic. Avalon II lets you choose your own bonus round and uses the same mechanic for even bigger wins. Break da Bank Again offers one of the biggest win-potentials in Microgaming's slots and a free spins bonus round with up to 25x win multipliers. Jackpot City also offers live casino games, fast games, and bonus buy features.

Live Casino

Jackpot City offers an impressive live casino experience with a diverse selection of games from Evolution Gaming. Players can enjoy real-time roulette, Infinite Blackjack, Live Baccarat, and more while interacting with dealers and other players. Evolution Gaming's entire live dealer game portfolio is available for online and mobile streaming, including innovative games like Crazy Time and Deal or No Deal. Additionally, Jackpot City features fast games and a bonus buy feature to enhance the gaming experience.

Table Games

Jackpot City Casino has a diverse selection of table games, including DoubleBonus Poker, Deuces Wild, and Jacks-or-Better video poker machines. These games can be played for small stakes while providing opportunities for big wins. In addition to video poker, players can enjoy a range of other table games like No Commission, Dragon Tiger, Sic Bo, Baccarat, 3Card Poker, and Casino Hold’em, at Jackpot City Casino.

Progressive Slots

For progressive jackpot enthusiasts, Jackpot City Casino offers an exceptional range of titles, including the ever-popular Mega Moolah slot. This Guinness World Record holder for the biggest online slot payout is just one of many progressive slots available at Jackpot City. Other notable titles include Wheel of Wishes, Lara Croft: Temples and Tombs, and Assassin Moon. Whether you're a seasoned jackpot hunter or just trying your luck, Jackpot City Casino has plenty of playing options.


The way a casino advertises its services can reveal a lot about the people running the show. While some casinos simply feature basic promotions that stay stagnant for long periods of time, Jackpot City strikes a balance between fixed and recurring promotions to encourage players to visit the site frequently.

As you may expect, Jackpot City presents a diverse range of bonus offers that come with their own set of terms and conditions. Here's a brief overview of these bonuses.

Jackpot City Welcome Bonus

The Welcome Bonus offered by Jackpot City has remained unchanged for some time, and is a lucrative offer designed to entice new players to sign up. The bonus is divided into four separate 100% match deposit bonuses, each up to a max of $400. However, players should note that these deposits must be made within 7 days of the initial deposit. The bonus also comes with a wagering requirement of 50x, which is higher than other online casinos. The bonus contribution percentage varies depending on the game played, with slots, scratch card, and Keno games earning the highest bonus contribution of 100%. Video poker, all blackjacks except for classic, and classic blackjacks have a bonus contribution of 10% and 2%, respectively. Roulette, Craps, Sic Bo, Baccarat, Red dog, Casino War, Table Poker, Wheel of Fortune, and Winners Wheel have no bonus contribution.

Jackpot City No Deposit Bonus

At the present time, Jackpot City does not have a no-deposit bonus, and there are no free spins offers available for new players. However, the casino does offer free spins promotions for specific games from time to time as part of their usual promotions. Keep an eye out for new promotions that are updated every week or two.

Jackpot City Casino Promotion

The website's promotion page provides limited information about the ongoing offers available to players. While this approach allows for frequent updates, it lacks transparency, and players may appreciate more detailed information on the available promotions. One suggestion is to provide a record of past offers, giving players an idea of what they could have earned in the past.

Jackpot City VIP Program and Loyalty Schemes

Jackpot City's VIP program is nothing out of the ordinary, and all players are automatically enrolled when they sign up for an account. Upon enrollment, players are immediately given 2,500 LP or Loyalty Points.

Loyalty points, whose value changes based on the game you play with real money, may be earned as you progress through various games. Once you accumulate more and enough points, players can redeem their points for rewards such as matched deposit, cash bonuses, and free bonus spins.

The VIP program has six different levels, and players can move up the levels by earning more points, unlocking better rewards as they progress.

Jackpot City's loyalty program consists of six different tiers based on how many loyalty points a player earns, each offering different bonuses, daily and monthly rewards. Starting from the Bronze tier with 0-2,499 loyalty points and no bonus, you can advance to higher levels like Silver, Gold, Platinum, Diamond, and Privé. As you progress higher the tier, the greater the rewards. You'll unlock more benefits like a 15% bonus, daily bonuses up to 120%, monthly bonuses up to 150,000 points, and much more. The top tier, Privé, is invitation-only, and the most rewarding of them all.

Jackpot City regularly evaluates each player's point count each month to determine their loyalty tier status. It is necessary to maintain a minimum amount of points to remain in your current tier level. For instance—you're currently in Gold with 25,000 points, you'll need to keep this amount to remain in that tier. Otherwise, you'll be downgraded to Silver.

This feature of the loyalty program adds an exciting competitive element to the overall gaming experience. It's not just about wagering your money, but also managing your player points to ensure you can reach and maintain a higher tier. Working your way up the tiers and achieving higher levels of rewards can motivate players to keep playing at Jackpot City.


At Jackpot City Casino, players can enjoy a wide variety of payment methods for both Jackpot City deposits and withdrawals. These include popular credit and debit cards, as well as prepaid vouchers or cards, and e-Wallets. However, it's worth noting that some bank card issuers and companies may block internet gambling transactions. The casino takes pride in offering players a convenient and secure banking experience.

Jackpot City Casino provides players with a diverse range of payment options to fund their account, such as Bank transfer, Interac, Visa, Visa Electron, iDebit, Mastercard, Skrill, Neteller, and Trustly. It's vital to keep in mind that not all of the above methods of payment may not be suitable for Jackpot City withdrawals; the casino provides other alternatives though. Plus, the casino also doesn't charge a fee for deposits or withdrawals. Logging into your account and selecting the "Banking Options" page will bring you the complete range of banking choices.

One of Jackpot City Casino's standout features is its commitment to ensuring secure online transactions through the use of advanced SSL encrypted technology. This technology guarantees that all your banking details are kept safe from any unauthorized access.

Depositing funds into your Jackpot City Casino account is a breeze, and all your deposits are instantly credited to one's account, regardless of the payment method you choose. The minimum deposit of $10 is an attractive feature for those on a tight budget, as it allows players with smaller bankrolls to enjoy the casino experience. What's more, the minimum deposit of $10 also enables you to claim the first deposit bonus and to take advantage of any other match bonuses on offer. That means you may take advantage of the generous match incentives without having to make a huge initial investment.

Jackpot City Deposit MethodsNeosurf, Flexepin, Citadel Instant Payments, iDebit, MasterCard, MuchBetter, Interac, Visa, Visa Electron, paysafecard, Skrill, Trustly, Neteller
Jackpot City Withdrawal MethodsMasterCard, Visa, Visa Electron, iDebit, Neteller, Skrill, paysafecard, Flexepin, Neosurf, Trustly, Interac, MuchBetter, Citadel Instant Payments (instapay)
Fiat Currency AcceptedARS, EUR, USD, SEK, GBP, NOK, JPY, CLP, PLN, NZD, THB, and CAD


How can I know if Jackpot City Casino is legit? Is Jackpot City Casino licensed and safe to bet real money with?

The legitimacy of Jackpot City Casino is reinforced by its possession of a valid license issued by the Malta Gaming Authority, a reputable regulatory body. With over two decades of operation under their belt, Jackpot City has demonstrated their commitment to player satisfaction and responsible gambling practices.

In the highly competitive world of online casinos, Jackpot City has maintained an excellent reputation. The casino has not been embroiled in any major controversies or accused of fraudulent activities.

Moreover, Jackpot City employs advanced security measures to protect their players' information and transactions. The use of SSL encryption technology ensures that all sensitive data is safeguarded against unauthorized access.

While the casino's longevity and reputation are impressive, Jackpot City's commitment to player safety and fair play is further evidenced by their promotion of responsible gambling practices. The casino provides resources and tools to help players manage their gambling activity and avoid developing problematic habits.

Reasons why Jackpot City is a safe and trustworthy casino:

  • Games offered are fair and have random results, audited, tested, and approved by third-party organization eCOGRA.
  • Uses Microgaming software, a reputable and trusted provider with strict standards.
  • The casino is licensed by the Malta Gambling Authority and the Kahnawake Gaming Commission, two respected organizations with strict standards to protect customers.
  • Uses SSL encryption to safeguard your financial and personal information.
  • Offers 24/7 customer service through live chat and email.

The last reason why we believe that this website is trustworthy is because we conducted an extensive review of Jackpot City Casino. We, at SlotWinny.com performed all the necessary steps such as account creation, deposits and withdrawals, playing games with real money, and communicating with customer service. This allowed us to provide a firsthand account of our experience with the website and how it operates.


Our team of in-house casino reviewers at SlotWinny tested the customer service team at Jackpot City Casino by posing as regular customers. We found the support team to be friendly and attentive, and recommend using the live chat function for urgent inquiries as email responses can take up to 2 days. While phone support is not available, customer support is available 24/7 through live chat and email. The supported languages include Finnish, Spanish, Greek, Russian, English, German, Italian, Norwegian, French, Latvian, and Portuguese. The casino's Twitter handle is @jackpotcity. The Jackpot City live chat function is easy to use and connects you to a customer support team agent in just a few minutes, and is available in multiple languages.

Clicking the speech icon bubble lets you connect to a live Jackpot City contact support person! It's that easy and it's available in several languages!


JackpotCity online casino is a popular choice among various types of players due to its impressive overall performance. The casino has a vast range of promotional offers aimed at both new and existing players, with additional rewards and benefits for the most loyal members. Players can enjoy playing some of the world's most sought-after games and slots from top software providers like Evolution and Microgaming. At JackpotCity online casino, players can indulge in the exciting world of progressive slots powered by Microgaming with a massive jackpot total exceeding $10 million. Besides this main feature, the casino also offers a wide range of games including video slots, table and live games, making it an attractive choice for all types of online players. Moreover, the casino offers a generous welcome package of $1,600 to help new players kickstart their gaming journey. The casino's vast array of payment methods, multilingual support, and round-the-clock assistance from customer service experts is another highlight. All of these factors combined make JackpotCity a trustworthy and reliable gaming site. Register today to take advantage of the 4-bonus welcome package.


Is Jackpotcitycasino.com Safe and Legitimate?

Yes, JackpotCity is a legitimate and safe online casino. It is licensed and regulated by both the Kahnawake Gaming Commission and the Malta Gaming Authority, which are two of the most respected licensing organizations in the industry. The casino also has a solid reputation within the industry and is owned by a respected company. If you have any concerns or questions about the site's safety or legitimacy, you can always refer to our list of other trusted online casinos.

What Kind of Games Can Players Find on Jackpotcitycasino.com?

JackpotCity Casino offers over 500 exciting internet casino games, including a vast collection of classic 3-reels and modern 5-reels slot games with plenty of in-game bonuses. In addition to slot games, players can also enjoy classic table games such as roulette and blackjack. All games are available for real money play.

Is There a Welcome Bonus for New Players on Jackpotcitycasino.com?

New players at JackpotCity Casino are eligible for a welcome bonus that applies to the first four deposits. The minimum deposit required to claim the bonus is only C$10, and no code is needed. With this exclusive welcome offer, players can receive up to C$1600 in bonuses. Each bonus is a guaranteed 100% match, which is one of the most generous welcome offers in the online gambling market.

Does JackpotCityCasino accept Skrill?

Yes, JackpotCityCasino.com is an online casino that accept Skrill. Skrill is one of the payment methods supported by JackpotCity Casino. The site accepts a variety of payment methods, including credit and debit cards, e-wallets, and bank transfers.